Terms of Service

Effective Date: April 1, 2026  |  Last Updated: April 1, 2026

1. Acceptance of Terms

Welcome to Wing Snob, accessible at snobs-wing.top (the "Website"). These Terms of Service ("Terms," "Agreement") govern your access to and use of the Website, as well as all products, services, features, content, and functionality offered by Wing Snob ("Company," "we," "us," or "our") through the Website or any associated digital platform.

By visiting our Website, creating an account, placing an order for food products or services, subscribing to any of our offerings, or otherwise interacting with us through digital or physical means, you ("User," "Customer," "you") agree to be legally bound by these Terms, our Privacy Policy (incorporated herein by reference), and any additional terms and conditions that may apply to specific promotions, programs, or services we offer.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use the Website in any capacity. Your continued use of our Website following the posting of any changes to these Terms constitutes acceptance of those revised terms.

If you are using our Website or services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" and "your" shall refer to both you as an individual and the entity on whose behalf you are acting.

2. Description of Services

Wing Snob is a food service business operating within the United States, providing customers with high-quality food products, including but not limited to chicken wings, sauces, sides, beverages, and related culinary offerings. Our services include, but are not limited to, the following:

• Online Ordering: Customers may place orders for food products through our Website for pickup, delivery, or catering purposes.
• Menu Browsing: Users may explore our current menu offerings, including descriptions, pricing, nutritional information, and available customizations.
• Account Management: Registered users may create and manage personal accounts, view order history, save preferences, and manage payment methods.
• Promotional Offers: We may offer limited-time discounts, loyalty programs, coupons, or special promotions, each subject to their own specific terms.
• Customer Support: We provide customer service assistance through email and other digital communication channels.
• Catering and Special Orders: We may offer catering services for events and group orders, subject to availability, lead times, and additional terms applicable to such services.
• Feedback and Reviews: Users may submit reviews, feedback, or ratings regarding their experience with our products and services.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you. Menu items, pricing, availability, and service areas are subject to change without prior notice. Not all items or services may be available in all locations or at all times.

Wing Snob is not a marketplace or third-party platform. All food products and services described on our Website are offered directly by Wing Snob or by authorized partners operating under our brand guidelines. We are responsible only for services and products we directly provide, and we expressly disclaim responsibility for any third-party delivery services, payment processors, or technology providers used in conjunction with our offerings.

3. Eligibility and User Accounts

To use our Website and place orders, you must be at least 18 years of age or the age of majority in your applicable jurisdiction, whichever is greater. By using our Website, you represent and warrant that you meet this eligibility requirement. We do not knowingly collect personal information from individuals under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

If you choose to create an account, you are responsible for:

• Maintaining the confidentiality of your account credentials, including your username and password;
• All activities that occur under your account, whether or not authorized by you;
• Notifying us immediately of any unauthorized use of your account or any security breach;
• Ensuring that the information you provide during registration and throughout your use of the Website is accurate, current, and complete.

We reserve the right to suspend or terminate your account at our sole discretion if we believe that any information you have provided is inaccurate, incomplete, or violates these Terms, or if your conduct poses a risk to us, other users, or third parties.

4. User Obligations and Prohibited Activities

As a condition of using our Website and services, you agree to comply with all applicable federal, state, and local laws, regulations, and ordinances. You further agree not to engage in any conduct that may harm Wing Snob, our users, employees, or any third party.

4.1 User Obligations

You agree to:

• Use the Website only for lawful purposes and in accordance with these Terms;
• Provide accurate and complete information when placing orders or creating an account;
• Pay all charges incurred through your account, including applicable taxes and fees;
• Treat Wing Snob staff, representatives, and other users with respect and courtesy;
• Comply with all applicable food safety protocols and handling instructions provided with your order.

4.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities:

• Using the Website for any fraudulent, deceptive, or illegal purpose;
• Placing false, misleading, or fraudulent orders;
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity;
• Attempting to gain unauthorized access to any part of the Website, our servers, databases, or other systems;
• Transmitting any viruses, malware, spyware, or other harmful code through the Website;
• Using automated tools, bots, scrapers, or crawlers to access, collect, or index any portion of the Website without our express written consent;
• Circumventing or attempting to circumvent any security measures on the Website;
• Engaging in any conduct that interferes with or disrupts the operation of the Website or servers;
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or our services without our express written authorization;
• Submitting false, defamatory, harassing, threatening, obscene, or otherwise objectionable content through reviews, comments, or any other user-generated content feature;
• Using our services for commercial purposes other than those explicitly permitted by Wing Snob;
• Violating the rights of any third party, including intellectual property rights, privacy rights, or contractual rights.

Violation of any of the above prohibitions may result in immediate termination of your account, legal action, and/or referral to appropriate law enforcement authorities.

5. Orders, Pricing, and Payment Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected food products at the stated price. We reserve the right to accept or decline any order at our sole discretion. Orders are not confirmed until you receive an order confirmation via email or on-screen notification. Wing Snob shall not be liable for any errors in orders that result from inaccurate information submitted by the customer.

5.2 Pricing

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without prior notice. Prices may vary depending on your location, applicable taxes, or current promotional offers. We make every effort to display accurate pricing; however, in the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund for any amount charged.

5.3 Taxes

All applicable federal, state, and local sales taxes will be calculated and added to your order total at checkout in accordance with the tax laws applicable to the jurisdiction where the order is fulfilled. You are responsible for any applicable taxes related to your purchase.

5.4 Payment Methods

We accept various payment methods as indicated at checkout, which may include major credit cards, debit cards, and other electronic payment options. By providing payment information, you represent and warrant that you are authorized to use the payment method submitted and that such payment method will honor the charges incurred. Payment information is processed through third-party payment processors, and we do not store your full payment card details on our servers.

5.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final once an order has been prepared. Refund or replacement requests must be submitted within 24 hours of receipt of your order. We will review all requests on a case-by-case basis and reserve the right to offer a replacement, store credit, or refund at our discretion. We are not responsible for dissatisfaction arising from personal taste preferences.

6. Intellectual Property Rights

All content, materials, and elements available on or through the Website, including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, data compilations, software, and the overall design and arrangement of the Website (collectively, "Content"), are the exclusive property of Wing Snob or our licensors and are protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, trade dress law, and other applicable federal and state intellectual property statutes.

The Wing Snob name, logo, brand identity, and all related marks, trade names, service marks, and trade dress are trademarks or registered trademarks of Wing Snob. You are not permitted to use any of these marks without our prior written consent. Unauthorized use of our trademarks may constitute infringement and may subject you to civil and/or criminal liability.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with our services. This license does not include the right to:

• Reproduce, modify, distribute, publicly display, or create derivative works from any Content;
• Use any data mining, robots, or similar data gathering methods;
• Download or copy any portion of the Website for use by a third party;
• Use the Content for any commercial purpose without our written authorization.

If you submit any user-generated content, including reviews, photos, feedback, or other materials, you grant Wing Snob a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, distribute, and display such content in connection with the operation and promotion of our business. You represent and warrant that any content you submit does not infringe upon the rights of any third party.

7. Disclaimer of Warranties

Wing Snob does not warrant that:

• The Website will be available, uninterrupted, timely, secure, or error-free at all times;
• Any defects or errors in the Website will be corrected;
• The Website is free from viruses, malware, or other harmful components;
• The results obtained from using the Website or our services will meet your expectations;
• The accuracy, completeness, or reliability of any content, information, or materials on the Website.

Nutritional information, allergen data, and ingredient descriptions are provided for informational purposes only and may not be completely accurate. Customers with food allergies, dietary restrictions, or specific nutritional needs should contact us directly at [email protected] prior to placing an order. Wing Snob assumes no responsibility for adverse reactions, including allergic reactions, arising from the consumption of our products.

Some jurisdictions do not allow the exclusion of implied warranties. To the extent that such laws apply to you, some of the above exclusions may not apply.

8. Limitation of Liability

In no event shall Wing Snob's total cumulative liability to you for any and all claims arising out of or related to your use of our Website or services exceed the greater of: (a) the total amount paid by you to Wing Snob during the twelve (12) months immediately preceding the claim giving rise to such liability; or (b) One Hundred United States Dollars ($100.00 USD).

This limitation of liability reflects a fair allocation of risk between Wing Snob and you, and is a fundamental element of the basis of the bargain between the parties. Wing Snob would not be able to provide our services on an economically feasible basis without these limitations.

Applicable federal and state consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and applicable state statutes, may provide you with rights that cannot be waived by contract. Nothing in these Terms is intended to limit or waive any rights you may have under such laws.

9. Indemnification

You agree to defend, indemnify, and hold harmless Wing Snob and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Website or our services in a manner not authorized by these Terms;
• Your violation of any applicable law, regulation, or the rights of any third party;
• Any user-generated content you submit, post, or transmit through the Website;
• Your negligence, fraud, or willful misconduct;
• Any dispute between you and another user or third party arising from your use of our services.

Wing Snob reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses. You agree not to settle any such claim without our prior written consent.

10. Food Safety and Allergen Notices

Wing Snob takes food safety seriously and strives to comply with all applicable federal, state, and local food safety regulations, including those administered by the U.S. Food and Drug Administration (FDA) and state and local health departments. Our food products are prepared in kitchen environments that may handle common allergens, including but not limited to peanuts, tree nuts, wheat, gluten, eggs, milk, soy, shellfish, fish, and sesame.

If you or any member of your party has a known food allergy, sensitivity, or dietary restriction, you are strongly encouraged to contact us at [email protected] before placing an order. We cannot guarantee that any of our food products are completely free from allergens due to the possibility of cross-contamination during preparation. Wing Snob is not responsible for adverse health reactions resulting from consumption of our products by individuals with known or unknown food allergies or intolerances.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by Wing Snob. These links are provided for your convenience and do not constitute an endorsement, sponsorship, or recommendation by Wing Snob. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Your interactions with third-party websites and services are governed by their respective terms of service and privacy policies. We strongly encourage you to review the terms and privacy policies of any third-party services you access through links on our Website. Wing Snob shall not be liable for any damages or losses arising from your use of any third-party websites or services.

12. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, store, and share information about you when you use our Website and services. By using our Website, you acknowledge and agree that your information will be handled in accordance with our Privacy Policy.

To the extent that our services are offered to residents of California, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as applicable, and provide California residents with the rights and disclosures required under such laws. For inquiries regarding your privacy rights, please contact us at [email protected].

13. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Wing Snob operates, without regard to any conflict of law principles that would require the application of the laws of another jurisdiction.

Subject to the dispute resolution provisions set forth below, you consent to the exclusive personal jurisdiction of, and venue in, the federal and state courts located in the United States for the resolution of any disputes not subject to arbitration. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

To the extent that federal law, including the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), is applicable, such federal law shall govern. Nothing in these Terms shall be interpreted to limit any consumer protection rights you may have under applicable federal or state law.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

We encourage you to contact us first to attempt to resolve any dispute informally before initiating formal proceedings. Please send a written description of your dispute to [email protected]. We will make a good-faith effort to resolve your complaint within thirty (30) days of receipt. If the dispute cannot be resolved through informal means, the procedures set forth below shall apply.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES YOU TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION RATHER THAN COURT PROCEEDINGS, EXCEPT AS PROVIDED HEREIN.

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or our services — including questions about the validity, enforceability, or scope of this arbitration agreement — shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in effect at the time the arbitration is initiated, except to the extent that such rules conflict with these Terms.

The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this arbitration provision.

14.3 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WING SNOB EACH AGREE THAT ALL CLAIMS AND DISPUTES SHALL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. NEITHER YOU NOR WING SNOB MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, trade secrets, confidentiality obligations, or other proprietary rights. Small claims court actions that qualify under applicable rules may also be brought in the appropriate small claims court without arbitration.

14.5 Time Limitation on Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. FAILURE TO BRING A CLAIM WITHIN THIS PERIOD SHALL PERMANENTLY BAR SUCH CLAIM.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Website or any of our services. Wing Snob reserves the right, in its sole discretion, to:

• Terminate or suspend your account and access to the Website at any time and for any reason, including violation of these Terms, fraudulent activity, or conduct harmful to Wing Snob, other users, or third parties;
• Discontinue, modify, or limit access to any feature or aspect of the Website or our services;
• Refuse service to any individual or entity at any time.

You may terminate your account at any time by contacting us at [email protected] and requesting deletion of your account. Termination of your account does not affect any orders already placed or in progress, and you remain liable for all charges incurred prior to termination.

Upon termination, all rights and licenses granted to you under these Terms shall immediately cease, and you must stop using the Website and any related services. Sections of these Terms that by their nature should survive termination — including, without limitation, the provisions relating to intellectual property, disclaimer of warranties, limitation of liability, indemnification, dispute resolution, and governing law — shall survive any termination of these Terms or your account.

16. Changes to These Terms

Wing Snob reserves the right to modify, update, or revise these Terms at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may also provide additional notice through the Website, by email, or through other communication channels, though we are not obligated to do so.

Your continued access to or use of the Website or our services following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must immediately discontinue your use of the Website and our services. We encourage you to review these Terms periodically to stay informed of any updates.

17. Severability

If any provision, clause, or portion of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable for any reason, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect or impair the validity, legality, and enforceability of the remaining provisions, which shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included.

The parties further agree that any such court or arbitrator shall have the power to reform any provision to the extent necessary to give full effect to the intent of the parties as expressed herein.

18. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other agreements or policies incorporated by reference herein, constitute the entire agreement between you and Wing Snob with respect to your use of the Website and our services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings between the parties regarding the same subject matter.

The failure of Wing Snob to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of Wing Snob. A waiver of any provision on one occasion shall not be deemed a waiver of any other provision or of the same provision on any other occasion.

19. Force Majeure

Wing Snob shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, governmental actions or restrictions, strikes or labor disputes, supply chain disruptions, internet or telecommunications failures, power outages, fires, floods, or other events of force majeure. In such circumstances, we will make reasonable efforts to notify you and to resume performance as soon as practicable.

20. Electronic Communications

By using our Website and services, you agree to receive electronic communications from Wing Snob, including but not limited to order confirmations, receipts, updates, promotional offers, and legal notices. These electronic communications satisfy any legal requirement that such communications be made in writing. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in any such communication or by contacting us at [email protected]. Please note that opting out of promotional communications will not affect the delivery of transactional or legally required communications.

21. Accessibility

Wing Snob is committed to making our Website accessible to individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and applicable accessibility standards. If you experience any accessibility barriers while using our Website, please contact us at [email protected] so that we may assist you and work to address any issues.

22. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, your rights as a user, or any aspect of our services, please do not hesitate to contact us using the information provided below:

These Terms of Service were last reviewed and updated on April 1, 2026. Wing Snob reserves all rights not expressly granted in these Terms.